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Frequently Asked Questions

General Information

Uplinq offers two types of scores. One is a probability of default (PD score) for banks and non-bank lenders to assess the risk behind a SMB loan application. Lenders can use it across the lending lifecycle for underwriting at origination, for portfolio monitoring, to find up-sell and cross-sell opportunities and targeting.

The second, called Power, is the Gini/KS value and helps explain the variability in credit risk. Uplinq uses proprietary methods to provide very high Gini values while being compliant with IFRS9, Basel III and SR 11-7 standards.

Uplinq provides score and rich analytics in real-time via REST APIs.
Our product is designed for small business lenders. Whether it’s a big bank, small bank, community financial institution, a credit union, a non-bank or a Fintech lender, in any geography across the world. 

It can be used for any lending product (unsecured, secured, trade guarantees etc.) with amounts ranging from a few hundred dollars to $30 million dollars. The technology is scalable up and down from a microfinance business to a commercial business.  
Unlike traditional methods of looking at narrow data, Uplinq leverages traditional, alternative, expanded, market, external and economic information to create risk models that take into account the true economic potential of a small business.  

Uplinq leverages 10,000+ data sources in 150+ countries. Uplinq’s proprietary technology has helped lenders lend over $1.4 Trillion USD equivalent globally over the last 15 years. There are multiple model layers that take into account business, business principal, business behaviour / performance, local market conditions and lender’s product guidelines. 

Getting Started

Lenders do not need to change any existing lending systems (Decision Platforms, LOS, LMS, Core Banking etc.).  

Integration is via REST APIs. We provide open API documentation and developer support to guide you through the process. If you need additional help, our support team is available to assist. 
Yes, Uplinq believes in proving ourselves before we move into production with you. We start by doing a Proof of Concept, where we run a historical backtest and provide a comprehensive output package including a detailed business case. We would love to walk you through the process and answer any questions. Please reach out to us at sales@uplinq.co

Features & Capabilities

Our API utilizes thousands of data sources, including traditional credit data, financial transactions, business, business principal, and alternative data sources to provide highly confident and powerful scores along with rich analytics. In most major commercial markets we are managing billions of data series.
Uplinq can customize API responses for lenders based on regulatory guidelines, loan product types, internal lending policies, any investor guidelines, or adherence to government programs such as SBA, CRA, inclusive lending to minorities, women, agriculture and other fitment criteria. 

Security & Compliance

Uplinq is SOC2 T2 compliant. Our API uses industry-standard encryption protocols to protect data in transit and at rest. We follow strict data protection policies and procedures to ensure compliance with global data privacy laws. Our platform is regularly audited to maintain the highest security and compliance standards.

Support

You can report any issues by contacting your customer service representative or via email at support@uplinq.co
You can reach our customer support team via email at support@uplinq.co.
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